Without any procedure to ‘recall’ patients who have a result marked ‘non-urgent discussion’, how many results are notified over the following weeks? During four measurement periods in 2015/2017, the Kensington site had approximately 100 results per week marked for ‘non-urgent discussion’. Although there was no mechanism to recall those patients if the result was not yet notified, about 55% of those results were notified within four weeks.
Pharmacists in general practice are expected to improve medication efficacy and reduce medication complications and adverse effects. In order for pharmacists in practice to be sustainable, practice revenue needs to be taken into consideration. In this short study, conducted during a period of considerable practice and societal upheaval due to a coronavirus outbreak, a pharmacist in practice was able to reduce the overall medication count (-0.52 per patient) and increase the billings (‘standard’ +0.86, ‘nursing’ +0.29, ‘case conference’ +0.04 and ‘medication review’ +0.09) of patients the pharmacist contacted. Additional revenue per patient contacted is estimated at $89.73.
Identifying eligible women who either have no recorded cervical screening or whose last recorded screening is very overdue (most recent result 45 months or older 'Pap' smear) for targeted telephone-based recall. Interpreters are used as required, and the particular potential benefit of telephone-based recall for women of refugee/asylum-seeker background is explored.